a different style or size exchange? Contact us via email to begin your exchange. Please provide your order number in the subject of your email.
FitLux accepts exchanges within the 15 day window of your order being shipped. This includes weekends and holidays.
All FitLux items must be returned unworn, unwashed, and with the tags still attached.
- Items must be unwashed and not put through a dryer.
- Items covered in animal/human hair will not be accepted.
- Items with strong odors like smoke, cologne, detergent, etc., will not be accepted.
- Items with markings or other stains (such as deodorant) will not be accepted.
- Items with excessive wrinkling will not be accepted.
Exchanges may be made for a different size of the same style only. If the item requested is sold out by the time we receive your package you will be issued store credit.
If a product is on Final Sale, it is not exchangeable.
Once your package has been received, please allow 5-7 business days at most for your order to be exchanged.